Healthcare

Generali Global Health (GGH) is the specialist international health division of Generali, offering International Private Medical Insurance (IPMI) for groups of any size and globally mobile individuals.

Generali Global Health, a member of the GEB Network, offers flexible products, simple and transparent pricing, class-leading personal service and consistent quality. All services at GGH are managed by its wholly owned subsidiary, Generali Global Health Services, delivering the following services:

24/7 MEDICAL CASE MANAGEMENT

  • Multilingual case management and assistance, with nurses and medical doctors always on-hand to offer support
  • Emergency support, including air ambulance coordination and help with evacuation and repatriation
  • Help to access high-quality routine and specialist care
  • Support with pre-authorisations and pre-certifications for medical care

CLAIMS MANAGEMENT SERVICES

  • Direct claim settlements
  • Fast and simple to claim online
  • 90% of reimbursements to members processed in 5 days
  • 98% processing accuracy
  • Payments made in the plan currency, claim currency and another currency of the member's choice at no additional cost
  • Multiple payment methods available, including cheque, wire draft and local bank draft

ONLINE WEB PORTAL SERVICES

  • See benefits and available coverage, including information for dependents
  • Print a temporary ID card to access care until a replacement is sent by post
  • Submit and monitor claims, with detailed information available within 48 hours of submission, usually sooner
  • See reimbursement information, including any outstanding out-of-pocket costs
  • Access policy documents, including policy guides, pre-authorisation forms and claim forms

WORLDWIDE MEDICAL NETWORK

  • Directly contracted medical providers, facilities and services 35,000 providers
  • Our global network of partner networks over 875,000 providers

To find out more and request a quotation, please contact us at expathealth@geb.com