Generali Global Health (GGH) is the specialist international health division of Generali, offering International Private Medical Insurance (IPMI) for groups of any size and globally mobile individuals.
Generali Global Health, a member of the GEB Network, offers flexible products, simple and transparent pricing, class-leading personal service and consistent quality. All services at GGH are managed by its wholly owned subsidiary, Generali Global Health Services, delivering the following services:
24/7 MEDICAL CASE MANAGEMENT
- Multilingual case management and assistance, with nurses and medical doctors always on-hand to offer support
- Emergency support, including air ambulance coordination and help with evacuation and repatriation
- Help to access high-quality routine and specialist care
- Support with pre-authorisations and pre-certifications for medical care
CLAIMS MANAGEMENT SERVICES
- Direct claim settlements
- Fast and simple to claim online
- 90% of reimbursements to members processed in 5 days
- 98% processing accuracy
- Payments made in the plan currency, claim currency and another currency of the member's choice at no additional cost
- Multiple payment methods available, including cheque, wire draft and local bank draft
ONLINE WEB PORTAL SERVICES
- See benefits and available coverage, including information for dependents
- Print a temporary ID card to access care until a replacement is sent by post
- Submit and monitor claims, with detailed information available within 48 hours of submission, usually sooner
- See reimbursement information, including any outstanding out-of-pocket costs
- Access policy documents, including policy guides, pre-authorisation forms and claim forms
WORLDWIDE MEDICAL NETWORK
- Directly contracted medical providers, facilities and services 35,000 providers
- Our global network of partner networks over 875,000 providers
To find out more and request a quotation, please contact us at expathealth@geb.com