New online service centre for expatriate Life & Disability plans

How it works and why it is going to make your life easier

Easy-to-use and readily available information can help benefits professionals take the most out of their plans and make informed decisions.

This is why Generali has stepped up its digital service offering with a new online platform and service centre that makes Expatriate Life & Disability insurance simpler and smarter.

This platform enables clients anytime and anywhere to view information on their plans and on a particular member, monitor claims and medical underwriting, and create ad hoc reports.

Watch the video for a quick introduction to this new tool:

Key features include:

Plans at a glance:

  • Overview of all plans in a portfolio (detailing coverages, sum assured, etc)
  • Access to member details, underwriting decisions, premiums due and transactions

Claims monitoring:

  • Full view of all claims and their status
  • Pending claims and outstanding items required
  • Claims paid or in payment

Medical underwriting:

  • Pending cases, and status from Personal History Questionnaire
  • RAG rating system to promptly identify and address issues

Reporting and Data management:

  • Ability to export data, access a repository of all relevant documents, change and update plan/member information with no need for paper gathering!

For more information on Generali Worldwide Employee Benefits Online Service Centre, contact internationallines@geb.com